Business receivables
Structured collection of outstanding B2B and B2C invoices on behalf of creditors, from amicable contact through to formal proceedings.
Learn moreTech-enabled receivables management
Collecting what's owed, without losing the relationship.
coeo Inkasso GmbH combines structured collection processes with a data-driven platform to help businesses recover outstanding receivables in a fair, transparent and legally sound way.
10+ yrsIndustry experience
DE-wideOperating coverage
RDG-registeredLegal collection register
Compliance-first processAligned with German debt collection law
2015Year the company was founded
24/7Digital case tracking portal
§10 RDGRegistered legal services provider
3Core collection stages
What we do
Receivables management built around your case
From the first reminder to legal escalation, every step is documented, traceable and designed to keep debtor relationships intact wherever possible.
Debtor communication
Clear, respectful and well-documented contact with debtors, including flexible information on how an open claim can be settled.
Learn moreDigital case platform
A technology layer that gives creditors visibility into case status, timelines and outcomes, reducing manual follow-up work.
Learn moreOur process
A clear, five-stage collection process
Every case follows the same structured sequence, so creditors and debtors always know what stage a claim is at.
1
Case intake
Claim data is securely transferred and verified against the underlying contract or invoice.
2
First contact
The debtor receives a clear, written notice outlining the claim and available payment options.
3
Amicable collection
Structured follow-up and, where appropriate, instalment arrangements to resolve the claim without escalation.
4
Legal escalation
If no resolution is reached, the case can move into formal dunning or court proceedings on the creditor's instruction.
5
Resolution
Funds are reconciled and reported back to the creditor through the case platform.
Why creditors work with us
Built for accountability on both sides
We see receivables management as a process that has to work for creditors and debtors alike. That means clear documentation, realistic timelines and respectful conduct at every stage.
- Documented contact history for every case
- Defined escalation steps with no surprises
- Registered legal services provider under German law
- Digital portal access to case status and history
